What Is Call Transcription
Call transcription refers to the speech-to-text conversion of its audio.
Whether it's an audio or video call, the audio track is extracted, and then converted into text.
Whatever is said during the call is transformed into text format.
One can convert a call to text in real-time, as the call is taking place, or transcribe a recorded call.
Transcribe your calls with Ebby.co
- Our automatic audio to text service utilizes AI to transcribe calls in minutes, quickly and accurately.
- You'd usually get a searchable, editable and shareable transcript in half the duration of your call.
- Download in your favorite format: Word, PDF, Text, CSV, or HTML.
- Create captions automatically for your video calls.
- No need to download or install any software. Convert phone calls to text in your browser.
SIMPLE & EASY PHONE CALL TRANSCRIPTION SOFTWARE
Upload
Upload any audio or video call recording onto our online transcription platform.
Upload from any device or from a variety of storage providers.
Quick Turnaround
We use industry leading speech to text technology to transcribe your calls.
Get an editable, searchable & shareable transcript in half the duration of your file, or less.
Review, Edit & Download
Review, edit and make adjustments to the transcription, where needed, using our feature-rich Online Editor.
Export and share in a variety of formats, including Word, PDF, Text and captions.
Start by uploading your call recordings - see for yourself how simple it is!
START FREE TRIALWhat is the value of call transcription?
Call transcription is an effective tool used by many sectors such as legal, medical and journalism. Keeping a text-based archive of calls and meetings allows you to search, reference, repurpose and analyze them easily and at scale.
Let's review the benefits of transcribing calls:
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Accessibility: Providing access to written transcripts of your calls improves accessibility, especially for those who are hard of hearing. Providing closed captions for video meetings would also benefit others, having an easier time understanding what was said.
Ebby can automatically generate closed-captions for you. - Scan: When team members miss a meeting, they can quickly catch up. Text is usually preferred over audio - you can quickly scan it, skip unimportant parts, and focus on what is significant to you.
- Reference: One of the benefits of automatic transcription is that every word is timecoded. You can export your transcript with inline time-stamps and point to a specific time-in-call.
- Search: Text, unlike audio or video, is easily searchable.
- Repurpose: Extract text from your transcript and use it to create an article, story, images or even video - to be shared with others or on social media.
- Analyze: You can apply all sorts of algorithms and gain actionable insights once you have your calls transcribed - categorize, extract keywords, notes, sentiments, or summarize them.
How to transcribe a phone call?
Transcribing phone calls with Ebby is simple:
- Upload: Upload your recorded calls
- Pay online: Purchase transcription credit by the hour, using your credit card, debit card, or PayPal.
- Transcribe: Choose the spoken language in your call and hit Transcribe - a transcript will be ready in minutes.
WHY USE EBBY TO TRANSCRIBE PHONE CALLS
Transcribe a phone call, conference all, video meeting, or any audio or video file - in minutes.
Now more than ever, high quality, automatic call transcription is within your budget:
Archive all your calls in one place and make them searchable and shareable.
Here are some of the benefits of using Ebby's phone call transcription services
Fast Turnaround
Your call transcript will be ready in 1/2 the duration of your recording: if your call is 20 minutes long, we'll get it transcribed in about 10 minutes.
Speaker Detection
Ebby automatically detects speakers in your call and labels paragraphs accordingly.
Online Transcript Editor
Usually, automatic transcription is not 100% accurate.
Ebby's Online Transcript Editor is designed to help you proof, edit and review your transcript quickly and easily.
An integrated player will play your call recording in-sync with the transcript: Control the playback speed, rewind, move forward, pause and resume like any other media player.
Our Editor is packed with productivity features: Built in text search, keyboard shortcuts, auto save, find & replace, and more.
Even if your call is not very clear, you will still be done transcribing it x3 faster than if you did it yourself!
Affordable Call Transcription Service
Our prices start from $6 per audio hour (that's 10ยข a minute) and we offer pay-as-you-go plans:
Pay only for the files you transcribe, when you transcribe them. No hidden fees and no monthly subscription.
Automatic Video Captioning
Caption your video in a click of a button to make it accessible, friendly and more engaging.
Private & Secure
Your recordings are yours and no one has access to them but you.
We use industry leading cloud hosting facilities and encryption to keep your files secure during upload, transcription and storage.
Share, Collaborate & Reference
You can share your call transcript with all other meeting attendees:
Your transcript will be shared as read-only, and everyone can listen to the call and read-along the text at the same time.
You can also share your transcript with Edit permissions, to collaborate with others on your team that may help with editing.
For easy referencing, exported documents can include timecodes.
Each paragraph is timecoded by default, and you can insert timecodes in any interval (for example: insert a time-stamp every 5 seconds).
Frequently Asked Questions
How much does it cost to transcribe calls?
Transcribe any video or audio to text for as low as $6 per hour.
Please see our pricing page for more information.
Is call transcription legal?
Call recording and call transcription laws differ across jurisdictions. Please research the relevant laws that apply to your (and other participants') location and consult with your legal representation for your specific situation.
How accurate is your transcription?
Automatic transcription is not 100% accurate and greatly depends on the quality of the audio.
While applying different audio algorithms that clean-up and remove background noise, we can achieve 90%-99% accuracy.
Unclear audio may reduce accuracy significantly. You can read more on what affects automatic transcription accuracy.
While the standard for manual transcription time is 1:4 (1 audio hour takes about 4 hours to transcribe), if your audio quality is not great, our Editor reduces this ratio to 1:2 or even 1:1.
Do you offer free call transcription?
You can use our free trial to convert your phone call to text for free and try out the quality of our phone call transcription software.
Upload a recorded call and use our free trial to transcribe its first minutes. We call it a preview.
Your preview will be ready in less than a minute and you will be able to review, export and make adjustments to it (yes, all features enabled).
Continue to purchase transcription credit only if you're happy with the results.
What languages do you support?
We offer call transcription in over 100 languages, dialects and accents. Including English, Spanish, French, and Arabic.
See the full list of supported languages & dialects.
How do you handle privacy and security?
The security & privacy of your recordings is of highest priority to us.
Your recordings are secure in every step: both in transit and in storage. Your data is encrypted while in storage, and we use field-standard TLS 1.2 for secure data upload and export.
Your recordings are yours and no human has access to them - machine transcription only.