Terms of Service
Date of Last Revision: Mar 13, 2019
Ebby.co, Ebby and their affiliates, subsidiaries, directors, officers, and employees, (collectively, "Ebby.co", "Ebby", the "Company", the "Website", "Service(s)", "we", "us", or "our") operate the website available at https://ebby.co and other related websites, subpages, subdomains, mobile applications, content, offerings, information, tools, interfaces, products, software and services (including any software provided that allows you to access such websites and mobile applications from a computer or mobile device) subject to these Terms of Service.
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Although we may attempt to notify you when major changes are made to these Terms of Service, it is your responsibility to periodically review the most up-to-date version of our Terms of Service posted to our Website. Your continued use of or access to the Website following the posting of any updates or changes constitutes acceptance of those updates or changes.
Access and Use of the Service
DescriptionEbby.co is designed to provide automated transcription of audio/video files provided to our Website and additional related services such as, but not limited to:
- An editor that allows users to verify and correct transcription content.
- Export and download transcripts.
- Share transcripts with others.
Audio/video content provided to Ebby.co by you (and any intellectual property rights in it) is owned by you or your licensor.
You are solely responsible for all materials ("content") that you upload, post, publish or display (hereinafter, "upload") or email or otherwise use via the Service.You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials ("content") that you upload, post, publish or display (hereinafter, "upload") or email or otherwise use via the Service.
You are prohibited from posting or transmitting to or from the Website any material that, but not limited to:
- Infringes any intellectual property or other proprietary rights of any party.
- You do not have a right to upload under any law or under contractual or fiduciary relationships.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
- Poses or creates a privacy or security risk to any person.
- Is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful racially, ethnically or otherwise objectionable
Modifications to the Service
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
While we endeavours to ensure that the Website is normally available 24/7, we shall not be liable if for any reason the Website is unavailable at any time or for any period.
A breach or violation of any of the terms and conditions in these Terms of Service may, at our sole discretion, result in an immediate termination of your access to the Website and the Services.
We reserve the right to refuse Services to, or to terminate access to the Website and the Services to, anyone for any reason at any time, or to discontinue any part of the Services or all of them at any time.
Confidentiality and Privacy
We understand that files you provide to our Service may contain sensitive information and take the privacy of your files seriously. Unless you have given us your express permission, we will not use or share your audio files for any other purposes except to provide you with our transcription and other related services.
When we process users' files for transcription, we send audio files based on the submitted files to Third Party Applications. It is possible that communication could be intercepted or stolen or inappropriately accessed during the transmission. Additionally, the Third Party Applications we use may retain copies of any audio data or tracks we send for transcription, and any such copies on the servers of Third Party Applications could be subject to theft, interception and hacking. Finally, the Third Party Applications send to us text data from the transcription, and any such text data could be intercepted.
We understand the importance of protecting any information contained in files uploaded by users, and we endeavor to take reasonable and practical measures to maintain the privacy of any such information.
If you upload audio/video files containing any confidential information, you do so at your own risk that any confidential information contained therein may be intercepted, hacked or improperly accessed due to no fault by us.
You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for any and all activities that occur under your password or account. If you become aware of any unauthorised use of your account, you must notify us and you should change your password immediately.
You shall not permit anyone else to use your account.
As a registered user on the Website, you can purchase transcription minutes which allows you to transcribe your audio/video files via Ebby.co.
We reserve the right to change our offerings at any time.
The fees for single transcriptions are based on a fixed price per transcribed minute of audio/video and are subject to a minimum price per transcription, as further set forth on the Website.
Third Party Applications
The transcription services we provide are fully automated and make use of our proprietary technology and certain third party speech recognition and data processing tools, APIs and technologies to provide automated Transcripts.
A significant portion of our Service utilizes Third Party Applications, and we have no control whatsoever over any such Third Party Applications. As part of the Service, we rely on and use or reserve the right to use certain third party speech to text tools, APIs, applications, software and technologies ("Third Party Applications").
The Website provides a conduit for users to access such Third Party Applications. Although we reserve the right to use Third Party Applications as part of the Services, our use of any such Third Party Applications does not imply approval or endorsement thereof by the Company. By agreeing to these Terms of Service, you give us express permission to use such Third Party Applications as part of the Service, including for the provision of Transcripts, and you give us express permission to transmit your uploaded audio/video files, or information therefrom, to one or more Third Party Services.
We are still in Beta as we continue to build and refine our Services. You can help by sending us your feedback as we always strive to improve and be more useful.
Speech to Text software is still developing. It is not perfect, and users should expect that there will be some errors in any Transcript. Also, automated transcription success rate is mainly dependent upon the quality and properties of the transcribed audio/video file.
For this reason and for reasons described above we cannot be responsible for or guarantee the accuracy, completeness or usability of any Transcript made available to users through the Website and its automated Services.
Any Transcript, the Services and any Third Party Applications we use are provided to you "as is" and "as available" without any warranties, representations or guarantees of any kind, and we shall have no liability whatsoever arising from or relating to your use of the Website ,Services or any Third Party Applications, or your purchase or use of any Transcript.
You may use the free credits provided to newly registered users to try the Services. We cannot promise or guarantee that any Transcript will be representative of any other transcription or Transcript of different audio/video file.
Links to and from other Websites
Links to third party Websites and/or apps on the Website are provided solely for your convenience. Ebby.co has not reviewed all of these third party Websites and apps and is not responsible for these Websites/apps, their content or availability.
Ebby.co does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party Websites/apps linked to the Website, you do so entirely at your own risk.
YOU AGREE THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE, THE SERVICES (INCLUDING THIRD PARTY APPLICATIONS) AND YOUR USE THEREOF. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE SITE OR TRANSMITTED THROUGH THE SERVICES OR THE CONTENT OF ANY SITES LINKED TO THE SITE OR ANY THIRD PARTY APPLICATIONS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (i) ERRORS, MISTAKES OR INACCURACIES OF CONTENT, INCLUDING WITH RESPECT TO ANY TRANSCRIPT, (i) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE AND OUR SERVICES, (iii) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (iv) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (v) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (vi) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE SUBMISSION OR USE OF ANY CONTENT SUBMITTED, POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE ON THE SITE AND/OR VIA THE SERVICES. THE COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES (INCLUDING THIRD PARTY APPLICATIONS) OR ANY HYPERLINKED SERVICES, AND THE COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Limitation of Liability
IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (i) ERRORS, MISTAKES OR INACCURACIES OF CONTENT, INCLUDING WITH RESPECT TO ANY TRANSCRIPT, (i) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE AND OUR SERVICES, (iii) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (iv) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (v) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (vi) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE SUBMISSION OR USE OF ANY CONTENT SUBMITTED, POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE ON THE SITE AND/OR VIA THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Company, its affiliates and subsidiaries, and their officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the Website and the Services; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, privacy or confidentiality right; (iv) any claim that your Submitted Content caused damage to a third party; or (v) your violation of any applicable law. This defense and indemnification obligation will survive these Terms of Service and your use of the Services.
You may contact us via our Contact form or simply send an email to .